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A Guide to Leveraging Data and Insights at the Speed of Your Business
In a marketplace increasingly defined by stringent and tightening regulations, volatile and fast-moving markets, and the longer-term financial effects of…
Hispanics’ Consumer Confidence Remains Steady in Third Quarter
Consumer confidence among U.S. Hispanics remained mostly stable in the third quarter, despite the supply-chain crisis, increased labor movement activities,…
Businesses Have Just 10 Minutes to Establish Trust Online or Risk Losing Customers
New survey from Onfido and Okta reveals pressure is mounting on businesses as customers need for speed allows no room…
How to Collect High Quality First Party Data
We've got another industry news episode this week. Our CEO Paul chats to Tom, EVP & Managing Director Americas @…
CNBC “Squawk Box” featured Dynata data for a story on plans to receive COVID-19 vaccine boosters
Our data showed that 16% of Americans surveyed have already received the booster shot; 82% plan to get a booster;…
Poor customer service affects consumer brand loyalty, but conversational AI may help them stay
The most common form of poor customer service, according to 56% of those surveyed, was long wait times, and 70%…
ChannelAdvisor Announces 2021 E-Commerce Consumer Survey Results
The nationwide survey results, fielded by Dynata, offer brands and retailers actionable insights as the upcoming holiday season kicks into…