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A Guide to Leveraging Data and Insights at the Speed of Your Business
In a marketplace increasingly defined by stringent and tightening regulations, volatile and fast-moving markets, and the longer-term financial effects of…
Poor customer service affects consumer brand loyalty, but conversational AI may help them stay
The most common form of poor customer service, according to 56% of those surveyed, was long wait times, and 70%…
ChannelAdvisor Announces 2021 E-Commerce Consumer Survey Results
The nationwide survey results, fielded by Dynata, offer brands and retailers actionable insights as the upcoming holiday season kicks into…
American Workers Rely on Employers to Make Them Feel Comfortable in Return to Work
More than one-in-three workers (38%) would like to see their employer require proof of vaccination before re-opening their workplace, while…
Need to Move Past Legacy Approaches to Reach Total TV Audience
TVSquared, the global leader in converged TV ad measurement and attribution, today released "The State of Converged TV: A Look…
Ties and high heels out as hybrid office return sparks casual comfy boom
Over half of Spaniards who dressed formally for work pre-pandemic were enthusiastic about buying new clothes for an office return,…
When to Use DIY Market Research Tools
"Do It Yourself" (DIY) research tools can provide fast results at relatively low cost compared to full service research projects.…