Research Now SSI Continues Support of Davao Employees in 2018

PLANO, Texas and SHELTON, Conn., (January 7, 2018) – Research Now SSI continues to support its Davao employees in the aftermath of the December 23, 2017 fire at the NCCC Mall in which 37 of the facility’s 500 call center employees perished.

Research Now SSI is continuing to pay the Davao employees despite the loss of the Davao facility and is exploring avenues to provide them with employment.

Efforts continue to reimburse employees for personal effects that were destroyed in the fire. Additionally, Research Now SSI continues to secure counseling for employees and victims’ families.

These moves are in line with the company’s top priority of ensuring the welfare of the families of the victims and the well-being of employees, while cooperating fully with authorities in the investigation of the fire.

In addition to initial financial assistance provided to the families of the employees who were lost, the follow up initiative to raise more funds has netted over US$115,000 to date. The company is now making preparations to release those funds to the families.

Gary S. Laben, CEO of Research Now SSI, says, “Our Davao employees have shown incredible resiliency and strength in the wake of the tragedy. We are committed to helping sustain them as members of our global company and as part of the Research Now SSI family.”

The Davao call center operation was founded in July 2008 as part of the company’s market research Computer Assisted Telephone Interviewing (CATI) services.

About Research Now SSI
Research Now SSI is the global leader in digital research data for better insights and business decisions. The company provides world-class research data solutions that enable better results for more than 3,500 market research, consulting, media, healthcare, and corporate clients. Research Now SSI operates globally with locations in the Americas, Europe, and Asia-Pacific, and is recognized as the quality, scale, and customer satisfaction leader in the market research industry. For more information, please go to and

Editors, for more information, contact:
Barbara Palmer