🎙️ Ep. 6

Democratizing Insights and Navigating AI’s Impact

Karen Kraft, Consumer Insights Leader at Johnsonville

🔍 Episode Summary 

In this episode of The Deep Dive, Karen Kraft shares her journey as a one-person insights department at Johnsonville and how she leverages technology to scale her impact. From building an AI-powered knowledge base to advocating for women in insights, Karen offers practical advice and candid reflections on the future of the industry in an AI-driven world.

🧠 Key Themes & Takeaways  

  • Building an AI Knowledge Base:
    How Karen created a centralized insights repository using Lucy to democratize data access and free up time for strategic work.
  • Understanding the Business End-to-End:
    Why learning the language of R\&D and meat science gave Karen credibility and improved collaboration.
  • Women in Insights Leadership:
    Karen’s advice for women to find their voice, make recommendations confidently, and assert their contributions in male-dominated environments.
  • AI and the Future of Entry-Level Roles:
    Karen’s concerns about automation eliminating traditional entry-level positions and her call to rethink hiring criteria to prioritize curiosity and critical thinking.
  • Recruiting for Tomorrow:
    Why social science and liberal arts graduates bring valuable skills to market research and how expanding the talent pipeline can future-proof the industry.

💬 Memorable Quotes

  • “You know the research better than anyone else in the room. Make a recommendation.”
  • “AI is taking away entry-level tasks, but it can’t replace curiosity and judgment.”
  • “Market research is a social science—we need to broaden our aperture beyond business schools.”

Brands you’ll hear from

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