Complex multi-modal study surveyed over 28,500 people aged 13 to 34* who browse and/or purchase through social media platforms.
Results:
Research covered seven countries and three key social commerce verticals.
Findings linked across multiple stages of the study through recontacts and to Havas’s “Meaningful Brands” proprietary study.
Digital ethnography stage included a carefully constructed blend of tasks to build Next Gen’s ideal commerce experiences.